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NOVAA is a nonprofit association for volunteer management professionals, founded in 1982.

Volunteer-led, NOVAA offers a variety of programming designed to support the professional development of leaders of volunteers with all levels of expertise. Whether you are just starting out or have been in the field for many years, NOVAA has something to offer everyone become a member today!

We remain committed to providing support and resources for leaders in volunteer management. We strive to offer both in person and virtual professional development opportunities. 

We look forward to seeing you soon! 


Upcoming events

    • September 22, 2026
    • 9:00 AM - 12:00 PM
    • Offered remotely via Zoom
    Register


    Burnout is real, but it isn’t inevitable. Using neuroscience and real-world scenarios, this workshop helps you understand what’s draining volunteers and how to rebuild energy and trust. Expect practical models, reflection, and solutions you can use right away to create sustainable, meaningful engagement.

    About Jessica Pang-Parks


    Jessica is a volunteer engagement thought leader who helps organizations build trust, create impact, and inspire belonging. She is the recipient of the 2021 Alison Caird Young Leader Award in recognition of her leadership and excellence in volunteer engagement and the recipient of the 2023 VMPC Exemplary Leader Impact Award in recognition of her contributions to the field as a mentor, leader, trainer, and advocate.

    Jessica earned her CVA credential in April 2023 and has facilitated Fleming College’s Volunteer Management: Spectrum of Engagement course since May 2022. She has held professional volunteer and community engagement roles at Crohn's and Colitis Canada Pathways to Education Canadathe Heart & Stroke Foundation,  Volunteer Toronto, and World Wildlife Fund Canada.

    Jessica has the privilege to work on the traditional land of the Huron-Wendat, the Seneca, and the Mississaugas of the Credit. Learn more about Jessica at www.learnwithjpp.com.


    • October 07, 2026
    • 8:00 AM
    • October 08, 2026
    • 12:00 PM
    • Offered remotely via Zoom
    Register


    Are you new to the field? Did "volunteer manager" just get added to your job description? Looking to learn best practices to support your organization's volunteer program?

    This training is for you! Our Volunteer Management 101 Training will help you maintain a thriving volunteer base that gets more work done, builds community support, and increases your organization's effectiveness. Specifically designed to assist anyone new to volunteer management, this typical one-day training has been modified for our remote reality and will take place via Zoom in two 4-hour morning sessions, offering a mix of content presentation, activities, and small group discussions in breakout rooms. The training will cover the following topics:

    Day 1: Wednesday October 7th, 8 a.m. - Noon

    • Volunteer Program Development
    • Recruitment
    • Understanding Volunteer Motivations
    • Placement, Orientation, and Training
    Day 2: Thursday October 8th, 8 a.m. - Noon
    • Risk Management
    • Supervision
    • Volunteer Recognition
    • Breakout Group topics

              Registration for this event will sign you up for both sessions. Zoom links to join this training remotely will be sent out the week before the event to those who have registered, along with a workbook to be used throughout the training. 

              Trainers: Jenn Forristal and Angela Williamson

              In her nearly two decades as a volunteer administrator, Jenn Forristal, CVA has managed programs for thousands of volunteers serving in diverse fields including social services, animal welfare, public media, national service, political campaigns, and professional associations. Currently, she is the Volunteer Engagement Manager at OPB (Oregon Public Broadcasting).

              Jenn earned her Certified in Volunteer Administration (CVA) credential in 2016 and is committed to her own professional development and continued learning, averaging over 50 hours of training annually in topics related to volunteer program management. Additionally, she has training in equity in volunteer program and workplace implementation, and advanced training in equity facilitation. 
              Jenn is past board president and a current trainer for the Northwest Oregon Volunteer Administrators Association. Also, she serves as Equity Leader on the board of directors for the Association of Leaders in Volunteer Engagement.

              Angela Williamson has been involved with volunteer engagement and leadership for over 19 years in museums and currently is the Volunteer & Community Relations Specialist for the Blood Bank of Delmarva. She loves to help organizations engage volunteers more effectively and efficiently making a greater impact in their community through her Volunteer Engagement Accelerator consulting. Angela has presented for multiple groups and shared on a variety of podcasts. Angela was the president of DAVA for several years. She was awarded the AL!VE Impact Award in 2022. She volunteers in her local community. She is an instructor for Northwest Oregon Volunteer Administrators Association (NOVAA) 101 courses. 

              • October 20, 2026
              • 8:30 AM - 2:30 PM
              • CASH Oregon: 919 NE 19th Ave Ste 200, Portland, OR 97232
              Register

              Northwest Oregon Volunteer Administrators Association (NOVAA) is delighted to serve as a 2026 host site for the Volunteer Management Hybrid Conference (VMHC)!

              As a VMHC host site, NOVAA is excited to bring volunteer engagement professionals together in person to experience this nationally recognized conference while connecting with peers in our local community.

              VMHC 2026 Host Site Description

              Join NOVAA in person for the Volunteer Management Hybrid Conference (VMHC)

              DATE: Tuesday, October 20, 2026

              TIME: 8:30 AM PST to 2:30 PM PST

              LOCATION: CASH Oregon, 919 NE 19th Ave, Suite 200, Portland, OR 97232

              VMHC is a one-day, conference-style event created specifically for professionals working in volunteer engagement. Presented by Better Impact in support of the Association of Leaders in Volunteer Engagement (AL!VE) and Volunteer Management Professionals of Canada (VMPC), VMHC is one of the largest and most accessible professional development events for volunteer professionals across North America.

              Rather than requiring travel to a traditional conference, VMHC brings expert-led sessions directly to you through a flexible hybrid format. You can attend virtually on your own or join NOVAA's local host site to experience the conference alongside other volunteer engagement professionals.

              At NOVAA's host site, you'll have the opportunity to:

              • Participate in live conference sessions
              • Connect and network with volunteer professionals in our community
              • Share ideas, challenges, and solutions with peers
              • Learn practical strategies you can bring back to your organization
              • Explore current issues in volunteer engagement, including strategy, technology, data, and program sustainability

              Come learn, connect, and be inspired with NOVAA and volunteer professionals from across North America without having to travel across the country to attend a conference!

              • October 29, 2026
              • 12:00 PM - 1:30 PM
              • Offered remotely via Zoom
              Register

              Back by popular demand!

              There are many volunteer management databases on the market, and it can be overwhelming! During this Learning Community, get a sneak peek into the administrative side of a few volunteer management databases from a panel of professionals actively using the products. After the panel, there will be an opportunity for additional questions and round table discussion. Please come prepared with questions about databases you are curious in exploring.

              We'll explore various volunteer CRM Databases so you can make educated decisions about how to best manage your volunteer program! 

              Learning Communities are free for NOVAA Members and only $10 for non-members. 

              We will be offering this Learning Community remotely via Zoom. A link will be sent to registered participants. A recording will be sent out post event for later viewing. 

              • November 10, 2026
              • 9:00 AM - 12:00 PM
              • Offered remotely via Zoom
              Register


              Welcome Home, Volunteers: Strategically Building Belonging

              Workshop Summary:

              As you plan your spring, make space for a workshop that will elevate not only how you engage volunteers, but how to strategically design their entire experience.

              Join us on November 10th for a dynamic, hands-on session led by Angela Williamson: “Welcome Home, Volunteers: Strategically Building  Belonging.” This workshop invites you to think both like an  architect and a strategist by intentionally building a volunteer  engagement structure that is welcoming, effective, and aligned  with your mission, and inspires, supports, and sustains your  volunteers, and you.

              Because thriving volunteer programs aren’t accidental, they’re built  through thoughtful planning and design, and volunteer engagement  works best when people feel welcomed, prepared, and clear on their impact.

              In this interactive session, you’ll move beyond theory and into action. You’ll assess your current volunteer engagement approach, identify strengths and gaps, and begin creating a strategic plan to strengthen your program from the ground up. From establishing a strong foundation of clarity to designing systems that foster belonging and retention, you’ll walk away with both insight and direction.

              Participants will be able to:

              • Identify strengths and gaps in current engagement
              • Understand how clarity and belonging support retention
              • Apply practical ideas immediately

              This isn’t a sit-and-listen session, it’s a hands-on opportunity to think critically, plan intentionally, and build something sustainable that you can take back to your organization right away. Bring your laptop, your questions, and your creativity.

              About Angela Williamson


              Angela Williamson, CVA, is a volunteer engagement leader and consultant with nearly 20 years of experience supporting nonprofits, museums, and community organizations. Through Volunteer Engagement Accelerator, she helps organizations strengthen the systems behind recruitment, engagement, retention, leadership support, and long-term sustainability.  Angela also serves as the Volunteer & Community Relations Specialist at the Blood Bank of Delmarva. She is a NOVAA 101 instructor, past president of DAVA, recipient of the 2022 AL!VE Impact Award, and a frequent speaker known for practical, encouraging guidance leaders can put into action.

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